Privacy Policy

Last Updated: August 10, 2026

Vraibook LLC (“Vraibook,” “we,” “us,” or “our”) respects your privacy and is committed to being transparent about how personal information is collected, used, disclosed, and protected when you visit or make a purchase from https://vraibook.com/ (the “Site”).

This Privacy Policy applies to personal information collected through our online bookstore, including when you browse our Site, create or use an account, place an order, contact customer support, subscribe to communications, or otherwise interact with Vraibook LLC.

1. Who We Are

Business Name: Vraibook LLC
Website: https://vraibook.com/
Business Address: 1935 Santa Rosa Ave, Santa Rosa, CA 95407, United States
Email: support@vraibook.com
Phone: +1 (760) 935-6982

Our online store uses WooCommerce as its e-commerce platform.

2. Notice at Collection

Depending on how you interact with our Site, we may collect the following categories of personal information:

Contact information: name, email address, telephone number, billing address, and shipping address.
Order and transaction information: products purchased, order number, purchase amount, payment status, shipping information, returns, refunds, and exchanges.
Account information: account login information, saved addresses, order history, and account preferences, if you choose to create an account.
Payment-related information: information necessary to process transactions through the applicable payment provider or payment method.
Customer support information: information contained in emails, telephone communications, return requests, refund requests, and other communications with our customer service team.
Device and internet information: IP address, browser type, device type, operating system, referring pages, pages viewed, timestamps, and similar technical information.
Cookie and online activity information: information collected through cookies, pixels, tags, and similar technologies, where such technologies are enabled on the Site.
Marketing preferences: newsletter subscriptions, communication preferences, and related consent or opt-out information.

We collect and use this information for the business purposes described in this Privacy Policy, including processing orders, providing customer service, improving our Site, protecting against fraud, complying with legal obligations, and communicating with customers.

3. Information You Provide Directly to Us

You may provide personal information directly to us when you:

Place an order;
Create or manage a customer account;
Enter billing or shipping information;
Request a return, refund, or exchange;
Contact customer support;
Subscribe to our newsletter or other communications;
Submit information through forms available on the Site; or
Otherwise communicate with Vraibook LLC.

4. Information Collected Automatically

When you visit the Site, certain technical information may be collected automatically through server logs, cookies, and similar technologies.

This information may include your IP address, device type, browser type, operating system, referring URL, pages visited, approximate location derived from an IP address, and information about how you interact with the Site.

We use this information to maintain and operate the Site, understand website performance, detect security problems, prevent fraud, and improve the shopping experience.

5. How We Use Personal Information

We may use personal information to:

Process and fulfill purchases;
Confirm and manage orders;
Arrange shipment and delivery;
Process returns, refunds, and exchanges;
Provide customer support;
Respond to questions and requests;
Maintain customer accounts;
Process and verify payments;
Detect and prevent fraudulent or unauthorized activity;
Maintain the security and functionality of our Site;
Analyze and improve our store and services;
Maintain business and accounting records;
Comply with applicable laws and lawful requests;
Enforce our policies and agreements;
Send transactional communications relating to an order or account;
Send marketing communications where permitted and subject to your choices; and
Protect the rights, property, and safety of Vraibook LLC, our customers, and others.

6. Payment Information

We offer payment options that may include:

Visa
Mastercard
American Express
Diners Club
Discover
JCB
Apple Pay
Google Pay

Payment transactions are handled through the applicable payment provider and payment network. Payment providers may collect and process payment information according to their own privacy policies and security practices.

Vraibook LLC uses payment-related information only as reasonably necessary to process transactions, manage orders, prevent fraud, handle refunds, and maintain required business records.

7. How We Disclose Personal Information

We may disclose personal information to service providers and other parties when reasonably necessary to operate our business.

These parties may include:

E-commerce and technology providers that help operate and maintain our WooCommerce store;
Payment processors and payment providers that process customer transactions;
Shipping and fulfillment providers that help prepare, transport, track, or deliver orders;
Customer support and communications providers that help us communicate with customers;
Analytics providers, where enabled, that help us understand Site traffic and performance;
Advertising and marketing providers, where enabled and permitted by applicable law;
Fraud prevention and security providers;
Professional advisers, including accountants, attorneys, insurers, and other professional service providers; and
Government authorities or other parties where disclosure is required or permitted by applicable law.

Service providers are permitted to process personal information only as appropriate for the services they provide and subject to applicable legal requirements.

8. Sale and Sharing of Personal Information

Vraibook LLC does not sell customer contact information.

We do not sell personal information to third parties in exchange for money.

Certain analytics or advertising technologies, if enabled on our Site, may involve the disclosure of limited device identifiers, cookie identifiers, IP addresses, or online activity information to third parties.

Under certain U.S. state privacy laws, some advertising-related disclosures may be considered “sharing,” “targeted advertising,” or a “sale” even where no money is exchanged.

Where applicable law provides an opt-out right for such activities, you may exercise that right using privacy controls made available on our Site or by contacting us at support@vraibook.com.

9. Cookies and Similar Technologies

Our Site may use cookies and similar technologies to operate our online store and remember information about your visit.

These technologies may be used for purposes including:

Keeping the shopping cart and checkout process functioning;
Remembering preferences and account settings;
Maintaining Site security;
Preventing fraud;
Measuring website traffic and performance;
Understanding how visitors use our Site; and
Supporting advertising or marketing activities where enabled.

You may be able to control certain cookies through your browser settings or through privacy and cookie controls available on the Site.

Disabling some cookies may affect certain features of the Site, including shopping cart, account, or checkout functionality.

10. Online Tracking and Do Not Track Disclosures

Some web browsers provide a “Do Not Track” or “DNT” setting. Because there is no single universally adopted standard governing legacy DNT signals, a DNT signal alone may not always result in a change to how the Site operates.

Third-party analytics or advertising providers, where enabled, may collect information about online activity over time and across different websites or online services.

Where applicable law requires us to recognize a legally valid browser-based opt-out preference signal, including a recognized Global Privacy Control signal, we will process that signal as required by applicable law.

11. Marketing Communications

If you subscribe to our newsletter or otherwise request marketing communications, we may use your email address to send information about new arrivals, featured books, store news, or other Vraibook updates.

You can unsubscribe from promotional email communications at any time by using the unsubscribe option contained in the communication or by contacting: support@vraibook.com.

Even if you opt out of promotional communications, we may continue to send transactional or service-related communications, such as order confirmations, shipping information, security notices, or responses to customer service requests.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including order fulfillment, customer service, fraud prevention, accounting, tax, recordkeeping, dispute resolution, and compliance with applicable legal obligations.

Retention periods may vary depending on the type of information and the purpose for which it is processed.

When personal information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with applicable law and our operational requirements.

13. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Customers should also take reasonable steps to protect passwords, account credentials, and devices used to access the Site.

14. Your Privacy Rights

Depending on your state of residence and whether a particular privacy law applies to Vraibook LLC, you may have certain rights relating to your personal information.

These rights may include the right to:

Request access to or confirmation of personal information we maintain about you;
Request information about how personal information is collected, used, or disclosed;
Request correction of inaccurate personal information;
Request deletion of certain personal information;
Request a portable copy of certain personal information;
Opt out of the sale or sharing of personal information where applicable;
Opt out of targeted advertising where applicable;
Limit certain uses of sensitive personal information where applicable;
Withdraw from certain marketing communications; and
Appeal certain decisions concerning a privacy request where applicable.

These rights may be subject to exceptions and limitations under applicable law.

15. How to Submit a Privacy Request

To exercise an applicable privacy right, please contact us using:

Email: support@vraibook.com
Phone: +1 (760) 935-6982

Please state that your request relates to privacy and provide enough information for us to identify your request and respond appropriately.

We may need to verify your identity before completing certain requests. Information provided for verification will be used for that purpose.

We will respond to valid requests in accordance with applicable law.

16. Authorized Agents

Where permitted by applicable law, you may designate an authorized agent to submit a privacy request on your behalf.

We may request evidence that the agent has authority to act for you and may also request reasonable verification directly from you when permitted by law.

17. Privacy Request Appeals

If applicable state law gives you a right to appeal a decision concerning your privacy request, you may submit an appeal by emailing support@vraibook.com with the subject line “Privacy Request Appeal”.

Please include sufficient information to identify the original privacy request and explain why you are requesting reconsideration.

18. Non-Discrimination

Where required by applicable law, we will not unlawfully discriminate against you because you exercised an applicable privacy right.

19. California Privacy Information

California residents may have additional privacy rights under California law where those laws apply to Vraibook LLC.

These may include rights to know about certain personal information practices, request access, request correction, request deletion, and opt out of certain sales or sharing of personal information.

We do not sell customer contact information.

If California law provides you with an applicable privacy right, you may submit a request using the contact information provided in this Privacy Policy.

20. Sensitive Personal Information

To the extent we collect information considered sensitive personal information under applicable law, we use it only for legitimate business purposes such as completing transactions, maintaining account security, preventing fraud, providing requested services, and complying with legal obligations, unless otherwise disclosed to you.

21. Children’s Privacy

Our Site is a general-audience online bookstore and is not directed to children under 13 years of age.

We do not knowingly collect personal information online from children under 13 in circumstances covered by the Children’s Online Privacy Protection Act without the required parental consent.

If you believe that a child under 13 has provided personal information to us inappropriately, please contact support@vraibook.com.

22. Third-Party Websites and Services

Our Site may contain links to websites, payment services, or other online services operated by third parties.

Vraibook LLC is not responsible for the privacy practices of independent third parties. We encourage you to review their privacy policies before providing personal information directly to them.

23. Business Transfers

If Vraibook LLC is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.

24. Legal Requirements

We may preserve, use, or disclose personal information if we reasonably believe doing so is necessary to comply with applicable law, respond to lawful legal process, protect our legal rights, prevent fraud or abuse, investigate security incidents, or protect customers and others.

25. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or applicable requirements.

When we make material changes, the revised policy will be posted on this page with an updated “Last Updated” date.

We encourage visitors to review this Privacy Policy periodically.

26. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or a privacy-related request, please contact:

Vraibook LLC
1935 Santa Rosa Ave
Santa Rosa, CA 95407
United States

Email: support@vraibook.com
Phone: +1 (760) 935-6982
Website: https://vraibook.com/

Customer Support Hours:
Monday through Friday, 9:00 AM to 6:00 PM Pacific Time (PT)